FAQ (Frequently Asked Questions)
1.What is LGR LeGARDIEN SPORTS?
LGR LeGARDIEN SPORTS is a company dedicated to bringing classic 1990s goalie mask designs into the modern era. Conceived in Quebec, Canada, and perfected in Florida, USA, our masks are crafted with materials like fiberglass, Kevlar, and carbon fiber reinforcements to ensure maximum protection and durability.
2. What products do you offer?
We specialize in the "Bullet Tested" goalie mask, designed for superior impact resistance. Our product line includes various mask models inspired by iconic 90s designs, such as the LGR-CAT316 Pro Goalie Mask and the LGR-ROY316 Goalie Mask Pro Caliber. Additionally, we offer cat-eye grills and other parts and accessories to complement your gear.
3. How can I purchase LGR LeGARDIEN SPORTS products?
You can explore our product offerings on our website. Please note that some items may currently be sold out or available for pre-order. We encourage you to sign up for our newsletter to receive updates on product availability and launch dates.
4. Why do you do bullet testing with your goalie masks?
Because if you're getting hockey pucks to your head, we want to see how the masks react to the hardest projectiles out there—bullets. Our testing pushes the limits of protection, ensuring that our masks can handle extreme impacts and provide goaltenders with the highest level of safety.
5. Do you offer customization options?
Yes, we offer customization options for certain masks. If you’re looking for a specific design or fit, please contact us to discuss available options.
6. What is your return policy?
We stand by the quality of our products. If you're not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange, provided the item is in its original condition. Meaning never worn on ice and/or street play.
7. How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team via email at info@lgrsports.com Our support hours are Monday to Thursday, 9 AM to 5 PM EST.
8. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping fees and delivery times vary based on the destination. Please see our shipping information page for more details.
9. Where can I find product sizing information?
Detailed sizing charts are available on each product page to help you select the correct size. If you need further assistance, feel free to contact our customer support team.
10. Are there any care instructions for your products?
Yes, to ensure the longevity of your gear, please follow the care instructions provided with each product. General guidelines include cleaning with mild soap and water, avoiding harsh chemicals, and storing equipment in a cool, dry place.
11. How can I stay updated on new products and promotions?
To receive updates on new product launches, promotions, and events, subscribe to our newsletter by entering your email at the bottom of our homepage. You can also follow us on our social media channels:
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Facebook: @LGR LeGARDIEN SPORTS
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Instagram: @lgrlegardien
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Youtube: @LGRsports